FAQs
More FAQs- Do I need to move my business out of my commercial property during the fire restoration process?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
- How do you ensure the safety of my home while cleaning up biological waste or pathogens?
Depending on the extent of damage from the fire, this is ultimately your decision. Some things you may want to consider are safety concerns, odours, electricity, and disruption to your business as a result of the equipment, work and noise that may be necessary to complete the restoration process. If vacating your premises during the process, consider informing all customers and associates; forwarding your mail to your temporary location; stopping or redirecting pickups and deliveries; and notifying all utility companies, of the temporary suspension of services to your usual business location during the restoration process.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
We understand the importance of safety and cleanliness in your home, especially when dealing with potentially harmful biological waste or pathogens. That's why our highly trained technicians use specialized products and equipment to properly remove and dispose of these hazards. Before beginning any cleanup process, our team will isolate the affected area to prevent further contamination and damage to your home. We also take extra care to remove any unsalvageable items before thoroughly cleaning and disinfecting the space, leaving it safe and livable for you and your family. Trust us to handle the biohazard cleanup process with precision and care, allowing you to have peace of mind in the safety of your home.